New Honor Hall crew– Got charged the double amount of honor. Buy Issue

Zombie Squirrel Zombie Squirrel ✭✭✭✭✭
edited March 2018 in Engineering Room
I tried to buy the new 2* EMH honor hall crew for 15k honor. First try i got an error „Tribbles in the system“, 2nd try worked and i got 1 copy. But when i looked at my honor count total i realized that i was charged twice of the 15k honor, since it was down by 30k. How can this happen, if something fails to buy, but gets charged anyway?

@Shan

EDIT: And yes i checked my honor total before the buy, as i always do on a daily routine.
I had 149k honor before, and 119k honor after the buy, so 30k honor (2x 15k) less.
Member of [BAD] - BORG ASSIMILATION DRONES - ZOM[BAD] SQUAD
We are RECRUITING: Active players of all levels, small fleets and squads welcome.

Comments

  • Zombie Squirrel Zombie Squirrel ✭✭✭✭✭
    Seems i wasn t the only one that got charged double, at least 1 fleet mate of mine had the exact same issue.
    Member of [BAD] - BORG ASSIMILATION DRONES - ZOM[BAD] SQUAD
    We are RECRUITING: Active players of all levels, small fleets and squads welcome.
  • This is odd and we will look into it. Make sure to submit a ticket, please. Thank you!
  • Zombie Squirrel Zombie Squirrel ✭✭✭✭✭
    Shan wrote: »
    This is odd and we will look into it. Make sure to submit a ticket, please. Thank you!

    Already did, just hope CS reads the ticket carefully, cause i have a hunch that if they add the 15k honor, they ll remove the crew as well. Sorry for being negative, but i had some unpleasant experiences in the past with some CS agents and how closely they read tickets.
    Member of [BAD] - BORG ASSIMILATION DRONES - ZOM[BAD] SQUAD
    We are RECRUITING: Active players of all levels, small fleets and squads welcome.
  • Zombie Squirrel Zombie Squirrel ✭✭✭✭✭
    CS refunded the 15k honor.
    Member of [BAD] - BORG ASSIMILATION DRONES - ZOM[BAD] SQUAD
    We are RECRUITING: Active players of all levels, small fleets and squads welcome.
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