Game connection weirdness

Hey all, got some weirdness going on.

Can't get into game or this forum on wifi, only on cell data.

No, my wifi IS working, it's playing Peppa pig.

No, I rebooted already.
No, my wife's non cell tablet is doing the same.

Speed tests show about 9mbps thru put (to be expected from a 15mbps connection also running Netflix)

No idea what's going on.
Its like our WiFi IP address had been banned or something.

I've been computering for 26 years, I've never encountered Anything like this before.

Thoughts ?
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Comments

  • I’m having the same problem
  • Right down to the wifi no/ cell yes ?
  • Right down to the wifi no/ cell yes ?

    Same.
  • Yeah, that's weird, cell works for me too, but not WiFi.
  • I have got the same issue. Seems strange.
  • To maybe help db solve this maybe there is a location correlation..

    Ontario Canada for myself.
    Thanks to everyone who replied.
  • same... can't even create an ingame ticket ;)
  • To maybe help db solve this maybe there is a location correlation..

    Ontario Canada for myself.
    Thanks to everyone who replied.

    Germany...
  • UK access to game down also.
  • To maybe help db solve this maybe there is a location correlation..

    Ontario Canada for myself.
    Thanks to everyone who replied.

    Also Ontario Canada
  • SMMSMM ✭✭✭
    Uk
  • Hungary
  • I’m in the UK and it’s working fine for me on WiFi or mobile data.

    Suspect DB have a data routing issue somewhere that’s affecting some ISP’s and not others.
  • edited September 2018
    UK here, wasn't able to login on any device. Finally thought of connecting through a VPN (US) and it works fine that way. Corroborates previous post.
  • Chancellor wrote: »
    To maybe help db solve this maybe there is a location correlation..

    Ontario Canada for myself.
    Thanks to everyone who replied.

    Also Ontario Canada

    ... Dad ?

    ch6janol2on7.jpg


    Lol kidding.
  • UK here, wasn't able to login on any device. Finally thought of connecting through a VPN (US) and it works fine that way. Corroborates previous post.

    Nice trick. Using a VPN now myself. Luckily the one I chose has a server only a city or two away. I'd hate for db to think we were spoofing them or something going from one country to the next in seconds and get banned.
    (If it's a bannable offense.. I donno. )

    We shouldn't have to be fixing these issues ourselves db.
    We shouldn't be in the dark this long db.
    Are you there db ?
  • I like in the us and can't log in (but for once for about 2 min then the game locked up) it's been over 2 hours I am in the USA
  • SMMSMM ✭✭✭
    UK Virginmedia customers complain by calling 150
  • I cannot log in reliably either. Steam version doesn't work at all. IOS version sometimes logs in, but everything acts weird and is slow. I've tried wifi and cell data. I'm in the US.
  • Fibertel from Argentina has also problems to login to the game, but to add a little more to this problem, Cell phone speeds here are not as good as in the rest of the world!
  • I have a theory, of all of you that have problems logging in to the game! Don't you all have a Cablemodem connection?
  • Sorry, DSLR.
    Nice idea though
  • SMMSMM ✭✭✭
    I have just logged in to both of my accounts, on 3 devices, uk virginmedia
  • Mine is back now too, Ontario- Canada.

    So .. I'm guessing the first persons shift ended and the new guy came on, saw all this.. went "FML !" And did something.

    But it's all speculation.
    Maybe the tribbles just ran out of food.
    At the same time.
    :|
  • Things solved here in Argentina too at the same time...
  • what gives with the game crash.
    i have a ton of intell to to grind and cant log on
    DB needs to fire the Ferrengi and higher more Engineers, Rom doesn't count.
    [FSC] Peace Keepers
    Gryphon [****] Adm
  • Repeating what I said in another thread:

    Our Ops department confirmed that there was no outage on our end.
    I am very sorry for those of you who were affected but this was out of our control.
  • UK access to game down also during several hours of recent skirmish event.
  • [7TW] UnkieB[7TW] UnkieB ✭✭✭✭✭
    UK access to game down also during several hours of recent skirmish event.

    It was down for one of our UK fleet members when he was using his home internet (WiFi), but worked for him using his devices cellular data.
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