Compensation Rewards Are Backwards

13

Comments

  • Hunter247Hunter247 ✭✭✭✭
    Shan wrote: »
    Still working on this y'all - I will update when I know more.

    I feel for the CS team on this one as it is going to be very hard to come up with a solution that is fair to all
  • edited November 2018
    hahaha, what a mess..
    Unnecessary comment removed.
  • Rank 102 and got 18K honor...
  • Ren~Ren~ ✭✭✭✭
    edited November 2018
    Was expecting an email with 18k honour and didn't get anything, but I think you owe me a Data now too. :D
  • Same here rank 718 and got 18K honor
  • Rank 582 - Got 18k Honor no Data. :(
  • ·§ë· For the Many·§ë· For the Many ✭✭✭✭✭
    edited November 2018
    It's completely random who got 18k honour or Data. Some at rank 20,000 got Data, some got the honour. Same with people placing in top 1k.

    Of course, where I brutalized myself for 1st in the skirmish, and have a 5/5 Silva who's now never likely to be bonus in another event, and I'll likely never have another 5/5 featured event crew - I got 18k honour (finished 794). Would have liked another star on Data.

    I know, I did this to myself willingly. But I don't think blanket compensation here is appropriate. Especially when I get the short end of the blanket compensation stick. Again.

    Before breaking out pitchforks I'd like to see how it's re-handled. & keep on the angle of encouraging more focus on proactive QA going forward.

    I'd be happy if I could get 4 stars of Silva swapped over to Data, or another crew I earn who'll be bonus in the following event. Then I could have the same amount of stuff that was earned, but be able to use it, as I should, as bonus in an event.

    + keep the 18k honour and/or extra Data for the fuss.

    Stay strong, @Shan.
  • I ranked 15 and got a Data in email. (Matching what was announced.)
  • Update for today:
    Greetings, Captains.

    We're aware of the errors regarding the compensation messages that went out earlier today for the Captain's Oath event. We're working on a fix and are planning on executing that correction before the next event begins on Thursday.

    Thank you for your patience,

    The STAR TREK TIMELINES Team
  • Or in other words... we'll get back to you tomorrow.
  • IronagedaveIronagedave ✭✭✭✭✭
    So does that mean I can’t spend that honor
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  • FutureImperfectaFutureImperfecta ✭✭✭✭✭
    edited November 2018
    And not that -this- affects me..
    But that would leave 1001/1500 who haven't gotten their data but will get their data less then a day to level him before the Galaxy...

    (Could effect their event performance)

    Lol sorry, had to get the jump on the next person who will actually ask / say that lol
    (Bet it's already been said before I hit send)
  • NivenFresNivenFres ✭✭✭✭
    And not that -this- affects me..
    But that would leave 1001/1500 who haven't gotten their data but will get their data less then a day to level him before the Galaxy...

    (Could effect their event performance)

    Lol sorry, had to get the jump on the next person who will actually ask / say that lol
    (Bet it's already been said before I hit send)

    If you check our fleet chat, I said it was just a matter of time before someone pointed this out.
    "If it wasn't for autocorrect, we wouldn't have Tuvok on a Giraffe."
  • Or in other words... we'll get back to you tomorrow.

    More like...

    w7aodxp6spg4.gif
  • KanonKanon ✭✭✭
    And not that -this- affects me..
    But that would leave 1001/1500 who haven't gotten their data but will get their data less then a day to level him before the Galaxy...

    (Could effect their event performance)

    Lol sorry, had to get the jump on the next person who will actually ask / say that lol
    (Bet it's already been said before I hit send)
    All I can think of right now is, go to the wiki, make a list of all the ingredients to level him up, and farm them in advance
  • So no one has said, can we keep what we got or should we keep it in our mail box?
  • DaloraDalora
    edited November 2018
    Kanon wrote: »
    Probably the ranks are compared as strings instead of numerical value. That way 13000 is sorted before 1500 and 400 after


    That would make sense except some received nothing, it just seems random.

  • I didn't even get the 18k honor
  • edited November 2018
    I have 2 accounts, both top 500, both got 18k of Honor. The right solution is to give everyone 18k of Honor+Data, except for the winner, he should be compensated un another way. Then compensate differenrently again everyone, because removing Data from those who obtained by error will make them anger.
  • I still want my HMS Data even though I ranked 1724. I'm not happy with the compensation result.
    Looks like I might get it after all with all the foul-ups DB has been having lately.
  • I think two Datas ranked 2-1500 and an offer to swap Silva out for a Data should do it. Also, the honor is gratefully accepted ;)
    Ten Forward Loungers - Give Your Best, Get Our Best!
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  • I have 2 accounts, both top 500, both got 18k of Honor. The right solution is to give everyone 18k of Honor+Data, except for the winner, he should be compensated un another way. Then compensate differenrently again everyone, because removing Data from those who obtained by error will make them anger.

    Not to mention those that received Data in error might have already been leveling or fused him. Making it even more difficult to straighten it out.
  • WaldoMagWaldoMag ✭✭✭✭✭
    I looked back to the first running of The Captain's Oath. I think they could have made the mistake of compensating for it instead of current. But if you did not participate in the first one, I think you would get compensation based on the second running which would be the correct compensation. (Otherwise, you would recieve none at all)
  • [7TW] UnkieB[7TW] UnkieB ✭✭✭✭✭
    WaldoMag wrote: »
    I looked back to the first running of The Captain's Oath. I think they could have made the mistake of compensating for it instead of current.

    Captain's Oath 1 --- 544
    Captain's Oath 2 --- 709

    Received 18,000 honor
  • WaldoMag wrote: »
    I looked back to the first running of The Captain's Oath. I think they could have made the mistake of compensating for it instead of current. But if you did not participate in the first one, I think you would get compensation based on the second running which would be the correct compensation. (Otherwise, you would recieve none at all)

    This hypothesis was already proven incorrect...
    Well I can at least confirm they didn't just use the rankings from the original run of the event, I placed 1204 that time around... Which still shouldn't result in the 18k honor I have received
  • WaldoMag wrote: »
    I looked back to the first running of The Captain's Oath. I think they could have made the mistake of compensating for it instead of current. But if you did not participate in the first one, I think you would get compensation based on the second running which would be the correct compensation. (Otherwise, you would recieve none at all)

    I didn't participate first time around, my account didn't even exist. But I still received honor instead of Data so I don't think that's it.
    Ten Forward Loungers - Give Your Best, Get Our Best!
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  • I think two Datas ranked 2-1500 and an offer to swap Silva out for a Data should do it. Also, the honor is gratefully accepted ;)

    I haven't claimed the honor btw. But if others did (by mistake?) then that also complicates the issue of fixing things.
    Ten Forward Loungers - Give Your Best, Get Our Best!
    Check out our website to find out more:
    https://wiki.tenforwardloungers.com/
  • WaldoMagWaldoMag ✭✭✭✭✭
    edited November 2018
    Well since not the previous Captains Oath. Then it must be a misaligned data type. The structure is probably off by one byte or more in either direction. This would correspond to the randomness people are talking about with compensation. It would have helped if the message would have said what rank we were.

    I am forgetting one other possibility that of using the pointer as the value or even using the value as a pointer ( which might be the only way some could get a rank 1500 - 2 compensation of Data)
  • Jim SteeleJim Steele ✭✭✭✭✭
    Is there anymore news on this @Shan clearly a big issue people not getting the rewards they should be it honour instead of Data, Data instead of honour. What is being done to address these issues? I have had a few experiences like this, and CS generally are as much help as a chocolate tea pot.

    Jim
    DB: Do Better
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