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Ads no longer available - data gathering thread

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  • vickyjonavickyjona ✭✭✭
    edited October 2019
    Ads missing since: August 24, after a reinstall of Star Trek Timelines in the hopes of solving a notifications issue (popup but no notification sound)
    Device: iPad Pro 2018
    Operating System: iOS 12.4
    Country: Germany
    Do you still have ads in other games? Yes, Gardenscapes and Homescapes.

    Update: Ads suddenly returned yesterday morning, October 5th.
  • edited October 2019
    Ads missing since: August 22nd After doing a Deep Clean due to game not allowing completion of a 10 hour dilemma. Deep clean had no effect had game restart still showed dilemma but would not allow to do it. Ending up doing a recall but no ads since then
    Device: Xaiomi Mi 9
    Operating System: MIUI Global 10.2.28
    Country: England
    Do you still have ads in other games? Yes, PVZ Heroes

    Update 10/10/19: Ads returned after game restart for the event today. Did nothing else to the phone
  • Ads missing since August 19th after a skirmish event error, deleted and reuploaded the game, ads were gone.
    Device; iphone 8
    Operating system; 12.4
    Country; China
    Do you still have ads in other games; yes
  • Ads missing since: aprox 1 of September
    Device: xiaomi redmi note 7
    Operating system version: android 9 (miui global 10.3.6)
    Country: argentina
    Does you still have ads in other games?: Yes (werewolf online)

    I have reinstall the game, clear the game cache and reset the google ad ID but none fix the problem still no ads
  • JanewayRocks2JanewayRocks2 ✭✭
    edited September 2019
    Ads missing since: saturday august 17, right after updating iOS from my iphone to vs 12.4. Ads haven't returned since, not even after the new update 12.4.1 from today. Tried re-installing the game on my iphone, no effect. Sent a ticket on august 19, got chronitons and tickets etc, but unfortunately didn't manage to fix the problem
    Device: iPhone 7
    Operating system version: 12.4.1 (but didn't get ads since OS 12.4)
    Country: Netherlands
    Does you still have ads in other games?: I still have ads in STT on my iPad at home. iPad had iOS 12.4 and later today will get 12.4.1. I don't play any other games than STT.
  • Cam TaliisCam Taliis ✭✭✭✭
    Ads missing since September 7. No changes made to phone as far as I know. Ads just stopped appearing halfway through the day.
    Device iPhone SE
    OS version iOS 12.4
    Country Thailand
    Ads in other games? I only play ST Timelines. However, ads still work on another device (Android phone).
  • Ads have gone away for me on my iPhone 6S. They have been gone since around 3 or 4th of September. Running the latest version of iOS. Ads are working on both my android phones and 2 android emulators. Location is Romania.
    DB: Do Better. Disrupt the Beam's Revenue Stream.
  • edited September 2019
    Ads missing since: 5 September
    Device: Xiaomi Redmi Note 7
    Operating system version: Android 10
    Country: Brazil
    Does you still have ads in other games? Yes

    The ads appear normally on my Prime OS virtual machine on Arch Linux and Ubuntu, on my iPad 4 with iOS 11, on my grandmother's phone Samsung J8 Pro with Android 9, and my friend's phone Moto G7 with Android 9, and on my former phone Moto G3 with Android 6.3.
  • SpukkZSpukkZ ✭✭✭
    edited October 2019
    Ads missing since: 26 September 2019
    Device: OnePlus 5
    Operating system version: Android 9 (OxygenOS 9.0.8)
    Country: Belgium
    Does you still have ads in other games?: Yes

    I believe this started somewhere after installing the new Android client. I've already tried uninstalling/reinstalling/resetting ad ID/reinstalling 7.1.1 to no avail...

    Any help appreciated!!


    EDIT: Ads are back since 30 September. Somewhere during the day, the button reappeared in my game, without any changes made on my end.
  • Cam TaliisCam Taliis ✭✭✭✭
    Cam Taliis wrote: »
    Ads missing since September 7. No changes made to phone as far as I know. Ads just stopped appearing halfway through the day.
    Device iPhone SE
    OS version iOS 12.4
    Country Thailand
    Ads in other games? I only play ST Timelines. However, ads still work on another device (Android phone).

    When I left the country my ads worked again. Then when I came back ads were still working.
    Perhaps changing network provider “resets” ads being available?
  • WebberoniWebberoni ✭✭✭✭✭
    I just got a new iPhone 11 (iOS 13.1.2) and no ads will work. They never worked on this device, from the time STT was first installed. I do still have ads working in other apps (Tap Baseball 2019), and get involuntary pop-up ads within several others apps.

    Ads were still working on my iPhone 7, but only after resolving a similar issue by visiting another country (went to the US from Canada), as documented earlier in this thread.
  • Ads missing since: 10/1/2019
    Device: Samsung GS7
    Operating system version: Android
    Country: US
    Does you still have ads in other games?: Sort of? I still have STT on my Note 4 where Ads work just fine, in fact been using that on WiFi to access bonus ad rewards. I have done as suggested in another thread. Uninstalled and reinstalled game and reset AD ID via Google settings. Still no ads on S7.
    Playing since April 2016

    Waving dead chickens while using Voodoo in Star Trek Timelines since Jan 2017 (forum comment from another user)

    FB group: https://www.facebook.com/groups/181490765563427/



  • Ads missing since: 10/4/2019
    Device: Coolpad Catalyst 3622A
    Operating system version: Android 5.1.1
    Country: United States
    Does you still have ads in other games?: I only play this game.
  • Ads missing since: 26 September 2019
    Device: Samsung A50 / Ipod touch 6th generation
    Operating system version: Android 9/IOS 12.4.2
    Country: The Netherlands
    Do you still have ads in other games: Yes

    This issue seems te be cross platform for me. Can't get ads on IOS either. Weirdly enough also if i start another account. Played through to level 8, still no ads.
  • Ads Missing Since: July
    Device: iPhone 7
    Operating system: iOS 12
    Country: Canada
    Yes there are ads in other games
  • Ads missing since: Sep 14
    Device: Samsung Galaxy S8
    Operating system version: Android Version 9
    Country: Canada
    Does you still have ads in other games?: Yes
  • Bylo BandBylo Band ✭✭✭✭✭
    Ads missing since: Over a month
    Device: Samsung Galaxy A50
    Operating System: Android
    Country: U.S.A.
    Do you still have ads in other games? I only play STT

    About 2 months ago I switched phones from an HTC Bolt to the Samsung Galaxy A50. After the switch over ads actually worked on my Samsung A50, but then about a month ago I uninstalled the STT app briefly and then re-installed it from the Google Play Store and ever since then I have not had ads of any kind.
  • Thank you for the reports, I still do not have an update on this unfortunately :/
  • Bylo BandBylo Band ✭✭✭✭✭
    edited October 2019
    I just did the following:

    Downloaded the latest STT update...
    Disabled the Galaxy Store...
    Uninstalled STT, then re-installed...
    Downloaded a different game from the Google Play Store that has ads...

    Here is my report:

    Still no ads in STT, but the other game I downloaded from the Google Play Store (Pipe Art) had ads, so clearly ads still play on my phone, just not in the STT app.

    -EDIT-
    I just downloaded and played a different Tilting Point game (Horse Racing Manager 2019) and was able to watch ads in that game.
  • Ads missing since: 26 September 2019
    Device: Samsung A50 / Ipod touch 6th generation
    Operating system version: Android 9/IOS 12.4.2
    Country: The Netherlands
    Do you still have ads in other games: Yes

    This issue seems te be cross platform for me. Can't get ads on IOS either. Weirdly enough also if i start another account. Played through to level 8, still no ads.

    Update: Mine just came back!
  • Bylo BandBylo Band ✭✭✭✭✭
    Ads missing since: 26 September 2019
    Device: Samsung A50 / Ipod touch 6th generation
    Operating system version: Android 9/IOS 12.4.2
    Country: The Netherlands
    Do you still have ads in other games: Yes

    This issue seems te be cross platform for me. Can't get ads on IOS either. Weirdly enough also if i start another account. Played through to level 8, still no ads.

    Update: Mine just came back!

    Mine too!
  • My ads just returned as well. They were missing earlier today and I just checked and they were back!
  • FUNimationsFUNimations ✭✭✭
    edited November 2019
    Missing again on moto one vision since DB maintenance. No ads since i hot my phone 2.5months ago. Since 2 weeks i did have ads, till today. Probably cause i tried tot reset the game data on my phone. I think they ads started working when i hot connecties tot a Holland wifi hotspot. While i live in Belgium. I think the
    problem is related to some ad networks. Ive seen other Reports here where ads started showing after crossing the country border. Smalle detail, 4g in Holland did not give me ads. 2 minutes connected to a Holland wifi hotspot and ads. Not a coincidence.
  • Went to a holland wifi hotspot today, ads returned.
  • Ads missing since: about 3 hours ago (Thursday, February 6th)
    Device: iPhone XR
    Operating system version: iOS 13.3
    Country: USA
    Does you still have ads in other games?: Unknown, do not play other mobile games
  • Ads missing since: about 3 hours ago (Thursday, February 6th)
    Device: iPhone XR
    Operating system version: iOS 13.3
    Country: USA
    Does you still have ads in other games?: Unknown, do not play other mobile games

    Working again as of yesterday.
  • Ads had been working great for months. Not even seeing the orange box at all since the update to 7.4.2.

    Ads missing since: 19 March 2020
    Device: Android
    Operating system version: 10
    Country: USA
    Does you still have ads in other games?: N/A
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