Game not loading for FORTY-FIVE MINUTES so far.......

DScottHewittDScottHewitt ✭✭✭✭✭
As above.
Remember that time Scott vented on the Forums?!?!?

Comments

  • ShanShan admin
    No issue on our end. I am sorry that this is an issue for you and I hope it will be resolved soon.
  • Zom[BAD] Squirrel Zom[BAD] Squirrel ✭✭✭✭✭
    As above.

    Region, Provider, connection type? Would be useful to know as well for others?
    Member of [BAD] - BORG ASSIMILATION DRONES - ZOM[BAD] SQUAD
    We are RECRUITING: All kind of active players, no matter if newbie, veteran, spender or non spender.
  • enigma starlordenigma starlord ✭✭✭
    edited May 19
    fwxvyh017qnp.png
    now seeing this on steam
    edit: it loaded after 3 tries
  • Average GuyAverage Guy ✭✭✭✭
    If your internet is down or shoddy, the same messages can come up. Sometimes I shut off my phone carrier service and switch to WiFi at home to run STT. When I leave and try to log in, the same message has come up. Once I turn my carrier services back on, the game loads.
  • Dirk GundersonDirk Gunderson ✭✭✭✭✭
    If your internet is down or shoddy, the same messages can come up. Sometimes I shut off my phone carrier service and switch to WiFi at home to run STT. When I leave and try to log in, the same message has come up. Once I turn my carrier services back on, the game loads.

    True, but I was getting this earlier as well and the speed test came back normal. It really only affected an arena battle anyway, so the impact was minimal.
  • Zom[BAD] Squirrel Zom[BAD] Squirrel ✭✭✭✭✭
    If your internet is down or shoddy, the same messages can come up. Sometimes I shut off my phone carrier service and switch to WiFi at home to run STT. When I leave and try to log in, the same message has come up. Once I turn my carrier services back on, the game loads.

    True, but I was getting this earlier as well and the speed test came back normal. It really only affected an arena battle anyway, so the impact was minimal.

    Speed Test doesn t cover all internet issues. I have various Internet issues since months and Speed Test always shows all normal and full speed.
    Member of [BAD] - BORG ASSIMILATION DRONES - ZOM[BAD] SQUAD
    We are RECRUITING: All kind of active players, no matter if newbie, veteran, spender or non spender.
  • Average GuyAverage Guy ✭✭✭✭
    They have a few different messages but really we don't know what causes them to be triggered within the app when login doesn't occur. Best thing is to try different access points and see if the issues are consistent or variable so you can trace down why the message happens. Perhaps a glitch somewhere is causing the device to continue looking for WiFi or perhaps the mobile service has coverage issues that don't always show up. Service may be dropping out on someone without realizing it. I have coverage gaps in my home depending on where I am so I have to walk around at times to use my phone because the network might switch in the settings and disable my data services if it is on a slower band.
  • DScottHewittDScottHewitt ✭✭✭✭✭
    As above.

    Region, Provider, connection type? Would be useful to know as well for others?

    I have no idea on all that. But everything else is loading properly.
    Remember that time Scott vented on the Forums?!?!?
  • DScottHewittDScottHewitt ✭✭✭✭✭
    Three tries so far again today.
    Remember that time Scott vented on the Forums?!?!?
  • ShanShan admin
    Three tries so far again today.

    The fact that everything else is loading properly is not indicative that there might not have a connectivity issue between your location and yours.

    Knowing on which platform you are playing and in which region can help me, and other players, to figure out how localized it may be.
  • DScottHewittDScottHewitt ✭✭✭✭✭
    United States. Whatever computer the library has. Looks like an HP.
    Remember that time Scott vented on the Forums?!?!?
  • DScottHewittDScottHewitt ✭✭✭✭✭
    Four tries now. I will not mention it again, I guess.
    Remember that time Scott vented on the Forums?!?!?
  • [7TW] UnkieB[7TW] UnkieB ✭✭✭✭✭
    United States. Whatever computer the library has. Looks like an HP.

    So presumably Facebook in a browser (not FB Gameroom)?
  • DScottHewittDScottHewitt ✭✭✭✭✭
    United States. Whatever computer the library has. Looks like an HP.

    So presumably Facebook in a browser (not FB Gameroom)?

    yes. Facebook on Google Chrome.
    Remember that time Scott vented on the Forums?!?!?
  • ShanShan admin
    I am sorry, there not much we can do on our end for this situation :/
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