Skirmish freezing on start of final battle

[KM]Videm[KM]Videm ✭✭✭
edited June 14 in Engineering Room
I have had the game freeze up on me several times today when starting the final skirmish against the fighter. Anyone else experiencing this issue?

Update - freezing on iOS 12.3.1 on iphone8. No freezing on iPad with same os
We are recruiting for our sister fleet, Mirror Klingon Marauders! Contact me via private message if interested

Comments

  • [7TW] UnkieB[7TW] UnkieB ✭✭✭✭✭
    edited June 14
    Yes, just happened to me, multiple times.

    e6arsmaeyms8.png



    iPad Mini 4, iOS 12.1.4
  • RennJaxoRennJaxo ✭✭✭✭✭
    I eventually just gave up. Pretty frustrating.
  • [7TW] UnkieB[7TW] UnkieB ✭✭✭✭✭
    And of course get this after restarting. Gonna get grumpy if it freezes again after restarting and I lose my skirmish.

    d3zepvhzly5e.png
  • Same behaviour here, ticket submitted to DB just now. On iPhone XS, latest iOS. Final battle loads and freezes with just my ship on screen. Wasting the bonus for completing the skirmish and Intel. After the third freeze only just got offered to resume a skirmish now.
  • Same here. iPad air 12.3.1 Haven’t lost any skirmish yet as reset lets me finish, but sounds like server glitch. Running Borg cube if that makes any difference
  • Happening to me almost every skirmish. Lockup 3 seconds into the 5th fight.. close app and restart.
    Running iPad Pro 12.9 3gen on newest iOS.
  • [7TW] UnkieB[7TW] UnkieB ✭✭✭✭✭
    edited June 14
    Happening on my phone too.

    iPhone 6, iOS 12.3.1



    My setup in case it makes any difference.
    agfls0yqbf8i.png

  • edited June 14
    The issue is one thing. The scolding afterwards hurts my feelings 😭
    of89s9usye0g.png
    a9asg51hgrtm.png
    iPhone XS Max, OS 12.3.1
  • [7TW] UnkieB[7TW] UnkieB ✭✭✭✭✭
    Hope this can get resolved. It's making progress more of a chore than usual.
  • Frozen more than once for me too at the same point in the skirmish, on iPad Air 3rd gen, iOS 12.3.1, and also rocking the Borg Cube.
  • ShanShan admin
    Thank you for providing the platform/os it is really useful!
    I am letting the team know!
  • ShanShan admin
    I have tried it on my end, on ipad mini 2 , ios 12.2 and did not encounter the issue.
    Is it still happening?
  • Yes, throughout yesterday and this morning, too. iPhone X, iOS 12.2, borg cube.
  • ShanShan admin
    Are you all using the Borg cube when this happens?
  • [KM]Videm[KM]Videm ✭✭✭
    I am using the borg cube
    We are recruiting for our sister fleet, Mirror Klingon Marauders! Contact me via private message if interested
  • edited June 14
    I’m using the Borg Cube on an IPad Air 2 and getting these freezes. 😦

    It only freezes on the final battle for me.
  • I just froze on the second battle. Borg cube.

    I think since Janeway defeated the borg queen in her series finale, she doesn’t think she needs to fight them anymore. Ha!
  • And me. Final battle. Borg Cube. Iphone XR latest IOS.
  • ThaiGQThaiGQ ✭✭✭
    edited June 14
    I am getting the same issue as well using the Borg Cube on an iPhone X on iOS 12.3.1.

    So far I believe it has only frozen on the final battle for me as well.
  • I as well. I am using the burg cube as my ship and I am on an iPhone.
  • Have an alliance mate using a different ship and having the same issues (on his iPhone) so it isn’t the cube
  • ShanShan admin
    Could you please restart and let me know if that is still an issue.
    We tried something to take care of it.
  • ShanShan admin
    For those of you who have been affected by this: please explain how this has impacted you in a ticket.
    Player Support will then work with you.
  • ThaiGQThaiGQ ✭✭✭
    Thanks for the update, Shan! Switched back to the Borg Cube and ran through about 10 skirmishes without an issue so far!
  • ShanShan admin
    ThaiGQ wrote: »
    Thanks for the update, Shan! Switched back to the Borg Cube and ran through about 10 skirmishes without an issue so far!

    Woohoo, I am so glad.
    Thank you for reporting back :)
  • Working for me now as well
  • [KM]Videm[KM]Videm ✭✭✭
    Just did three rounds each on my iPad and iPhone and neither froze.
    We are recruiting for our sister fleet, Mirror Klingon Marauders! Contact me via private message if interested
  • Working for me again now ☺️
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