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Event pull

Has anyone gotten the 5* from the event pull? I did 10 and got 4*s every time.
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  • Paladin 27Paladin 27 ✭✭✭✭✭
    I got a gold on my second pull. However the 5,6,7th pulls did not award any crew at all. I stopped at that point.
  • Paladin 27 wrote: »
    I got a gold on my second pull. However the 5,6,7th pulls did not award any crew at all. I stopped at that point.

    Was it Reno or a random 5*?
  • Same issue here.. two pulls of the event pack were empty.
  • ShanShan admin
    We are taking these offers down and looking at the issue!
  • Paladin 27Paladin 27 ✭✭✭✭✭
    Paladin 27 wrote: »
    I got a gold on my second pull. However the 5,6,7th pulls did not award any crew at all. I stopped at that point.

    Was it Reno or a random 5*?

    A Reno.
  • Prime Lorca [10FH]Prime Lorca [10FH] ✭✭✭✭✭
    While you're at it, don't we normally get 100 chronitons in the mail before a Faction/Galaxy hybrid?
    Co-admiral and forum recruiter
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  • While you're at it, don't we normally get 100 chronitons in the mail before a Faction/Galaxy hybrid?

    Came here to comment on same
    Member of Rise of the Phoenix.
  • ShanShan admin
    This thread is for the event pull issue.
    We sent out transmissions this time around, yes.
  • I bought one pack. Got a Reno and a purple behold and 6 schemes (I think, it was a lot of schemes, either way). The behold was in a weird spot (second row, far left), but outside of that, it seemed normal to me.
  • Shan wrote: »
    This thread is for the event pull issue.
    We sent out transmissions this time around, yes.


    Transmissions were sent? When?
  • AntasilAntasil ✭✭✭✭
    I did 3 pulls and got 2 chakotays and a Burnham?? That last one is obviously broken. Watching this thread to see if I should ticket
  • ShanShan admin
    Shan wrote: »
    This thread is for the event pull issue.
    We sent out transmissions this time around, yes.


    Transmissions were sent? When?

    30-40 min ago
  • edited June 2019
    Shan wrote: »
    Shan wrote: »
    This thread is for the event pull issue.
    We sent out transmissions this time around, yes.


    Transmissions were sent? When?

    30-40 min ago

    Ummm....they may have been sent...delivery is another thing :smile: which is to say, they weren't
    Dear TP: Non sequitur. Your facts are uncoordinated.
  • Shan wrote: »
    This thread is for the event pull issue.
    We sent out transmissions this time around, yes.


    Transmissions were sent? When?

    Didn't get them, got the message about the update. but not the "normal" event transmissions.
  • I am also part of the event pull issue. First pull of 5 received crew. next 2 nothing. Stopped pulling at that time.
  • ... Packs are back up. I assume we'll get some communication on the issue with the packs and how we are to proceeded?
  • ShanShan admin
    I see what happened with the in-game mail, the transmissions didn't get added. So I will resend as soon as I can.

    As far as the event packs/offers go, they are live again and working properly.

    We are looking at who was affected and will remedy it for them :)
  • Thanks for your prompt, hard work, Shan...
  • FechoFecho ✭✭
    While you're at it, don't we normally get 100 chronitons in the mail before a Faction/Galaxy hybrid?

    Came here to comment on same

    So do I

    And also to know if the "Chakotay Uniform" only gets by replicating it.

    Lord Master @Shan do your magic
  • ShanShan admin
    Fecho wrote: »
    While you're at it, don't we normally get 100 chronitons in the mail before a Faction/Galaxy hybrid?

    Came here to comment on same

    So do I

    And also to know if the "Chakotay Uniform" only gets by replicating it.

    Lord Master @Shan do your magic

    Have you restarted and tried again?
  • ShanShan admin
    All right, those of you who were affected by the blank pack issue you have received an email and should see pack(s) to be claimed in the Time Portal.

    Thank you for your patience while we were resolving this.
  • AntasilAntasil ✭✭✭✭
    No e-mail or packs here yet. Is this going to take a few minutes? Or is this just for the blank packs and not the broken packs?
  • ShanShan admin
    Antasil wrote: »
    No e-mail or packs here yet. Is this going to take a few minutes? Or is this just for the blank packs and not the broken packs?

    There was no broken pack. The email sent out was for the blank packs.

    I have looked into your situation, and you will need to submit a ticket for that specific case.
    As far as I know it is an edge case and will need to be handled by PS.
  • FechoFecho ✭✭
    Shan wrote: »
    Have you restarted and tried again?

    Yeap... Several times.
    But not matter because I replicate that uniform.
    Thanks @Shan

    P.S.: What's the deal with that email? Do I have to receive one?
  • Paladin 27Paladin 27 ✭✭✭✭✭
    Shan wrote: »
    All right, those of you who were affected by the blank pack issue you have received an email and should see pack(s) to be claimed in the Time Portal.

    Thank you for your patience while we were resolving this.

    Email was received and the 3 blank packs I tried were restored.

    Thanks for resolving quickly.
  • Zom[BAD] Squirrel Zom[BAD] Squirrel ✭✭✭✭✭
    Shan wrote: »
    All right, those of you who were affected by the blank pack issue you have received an email and should see pack(s) to be claimed in the Time Portal.

    Thank you for your patience while we were resolving this.

    Not seeing anything, restarted several times. Was not my main account though.
    Fleet Vice-Admiral of [BAD] BORG ASSIMILATION DRONES - We are recruiting!
  • ShanShan admin
    Shan wrote: »
    All right, those of you who were affected by the blank pack issue you have received an email and should see pack(s) to be claimed in the Time Portal.

    Thank you for your patience while we were resolving this.

    Not seeing anything, restarted several times. Was not my main account though.

    Then send in a ticket or update it if you had already sent on in for this.
  • AntasilAntasil ✭✭✭✭
    Shan wrote: »
    Antasil wrote: »
    No e-mail or packs here yet. Is this going to take a few minutes? Or is this just for the blank packs and not the broken packs?

    There was no broken pack. The email sent out was for the blank packs.

    I have looked into your situation, and you will need to submit a ticket for that specific case.
    As far as I know it is an edge case and will need to be handled by PS.

    Ugh what a purple crocodile response
  • ShanShan admin
    Fecho wrote: »
    Shan wrote: »
    Have you restarted and tried again?

    Yeap... Several times.
    But not matter because I replicate that uniform.
    Thanks @Shan

    P.S.: What's the deal with that email? Do I have to receive one?

    Not if you did not purchase an event pack and had issues with it :)
  • FechoFecho ✭✭
    Shan wrote: »
    Not if you did not purchase an event pack and had issues with it :)

    Just bought two and had no problems at all... except for that minor issue with the server errors and replicate some items.

    Thanks @Shan
    You rock

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