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Sign In Errors and apology and a thank you.

Greetings, Captains,

On Thursday, November 21, we discovered an issue preventing some of our players to properly log in to the game, affected players saw a “Sign In Error” pop up when loading the game.

The cause of the error was identified as an unforeseen side-effect of our database maintenance and on Friday, November 22, a new version of the game was released to address it.

We regret the inconvenience this has caused and understand that has been a frustrating experience for the affected players.

As a sign of our appreciation for your patience and your continued support we are sending everyone:

- 500 Dilithium
- 1x Legendary Citation
- 1000 Honor
- 2x Voyage Revival tokens

Thank you for playing!

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