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  • The steam client won't load anymore for me. It will display the star trek timelines screen and a status "on screen" but never continues loading. On my phone it works fine but I'd rather have it open on my pc.
  • ShanShan admin
    The steam client won't load anymore for me. It will display the star trek timelines screen and a status "on screen" but never continues loading. On my phone it works fine but I'd rather have it open on my pc.

    Are you using a desktop shortcut or are you opening the game from your Steam library?
    If you are using a shortcut, please try from Steam directly and if that works, remove your shortcut and create a new one.
  • Shan wrote: »
    The steam client won't load anymore for me. It will display the star trek timelines screen and a status "on screen" but never continues loading. On my phone it works fine but I'd rather have it open on my pc.

    Are you using a desktop shortcut or are you opening the game from your Steam library?
    If you are using a shortcut, please try from Steam directly and if that works, remove your shortcut and create a new one.

    Aahhh, that works. Thanks!
  • Can anyone tell me how long I have to wait to be able to post links or start a thread. It seems like its been months.
    I need to start a thread for a fleet recruitment post.

    If its a case of receiving awesomes, can you please help me by awesoming this post please.
    I would appreciate it.
    Many Thanks
  • VesmerVesmer ✭✭✭
    Can anyone tell me how long I have to wait to be able to post links or start a thread. It seems like its been months.
    I need to start a thread for a fleet recruitment post.

    If its a case of receiving awesomes, can you please help me by awesoming this post please.
    I would appreciate it.
    Many Thanks

    I believe it’s the number of comments that matters

  • You need 2 stars to create a discussion. Since you have them You should be able to start a discussion now.
  • You folks have the wrong offer up today in the Time Portal, it is set for Chronitons instead of Shuttle Packs. Chronitons should be for phase 2.
  • Thank you for bringing this up, I will check with the team to see if this was intended.
    Manager of Player Experience
  • Hi, I’m a brand new player (2 weeks) and just experienced a “lost” item for the first time last evening. Is this a common occurrence that I’ll have to learn to live with? I contacted support with the details but didn’t think to take any screenshots.

    This was CO Sisko’s 3* baseball holoprogram at lvl 93. I replicated the last piece I needed, hit build until I was back out to the main screen. The image on the right showed I had one in inventory, but the item button still had a blue arrow on it and Equip button was inactive. This morning it now shows that I have 0 in inventory, and of course 0 components to rebuild one.
  • DavideBooksDavideBooks ✭✭✭✭✭
    Hi, I’m a brand new player (2 weeks) and just experienced a “lost” item for the first time last evening. Is this a common occurrence that I’ll have to learn to live with? I contacted support with the details but didn’t think to take any screenshots.

    This was CO Sisko’s 3* baseball holoprogram at lvl 93. I replicated the last piece I needed, hit build until I was back out to the main screen. The image on the right showed I had one in inventory, but the item button still had a blue arrow on it and Equip button was inactive. This morning it now shows that I have 0 in inventory, and of course 0 components to rebuild one.

    Check your inventory. Do you have 1000 unique items. Over 1000 unique items and you start losing the most recent ones.
  • MarkH769MarkH769 ✭✭
    edited September 8
    Replying to previous post, it won’t let me do it as a quote:

    My inventory is only in the 500’s. But I had not thought of that!

    Update Support responded ~10 hours after I submitted the issue, giving me the same suggestion you gave here. But, they did also put the item back in my inventory, so I’m grateful for that!
  • Bryan6778 wrote: »
    I'm still unable to play Episode 8 Mission 3. I posted about this a long time time ago. Any update on being able to correct this problem?

    I am having the same problem. DB says it's aware of the issue but has done nothing to fix it. I've probably been in this fix for close to a year.
  • Are there any guides to starship combat, how to make the best of different ship options, good combos to use? Its the on aspect of the game i struggle with. I keep using a borg cube option in skirmishes as it dies the job, but would like to try others. Plus the cube hides most of the fight
    Cheers.
  • ~peregrine~~peregrine~ ✭✭✭✭✭
    Kadavar wrote: »
    Are there any guides to starship combat, how to make the best of different ship options, good combos to use? Its the on aspect of the game i struggle with. I keep using a borg cube option in skirmishes as it dies the job, but would like to try others. Plus the cube hides most of the fight
    Cheers.

    I would suggest looking at the STT Wiki for detailed information on each ship’s capabilities:

    https://stt.wiki/wiki/Ships

    You can also find each crew’s ship ability statistics at the various links in this thread:

    https://forum.disruptorbeam.com/stt/discussion/14321/resource-for-crew-ship-abilities

    🖖
    "In the short run, the game defines the players. But in the long run, it's us players who define the game." -- Nicky Case, The Evolution of Trust
  • Help! I'm level 79. Been playing since 7/2016.

    Today, I noticed the icon changed.

    When I started the app on Android (like always), it is taking me through the beginning tutorial and says I'm level 1!

    I don't have in-game support access because it shows I'm level 1! Not sure what to do.

    Haaaaylp!

    Thanks!
  • Help! I'm level 79. Been playing since 7/2016.

    Today, I noticed the icon changed.

    When I started the app on Android (like always), it is taking me through the beginning tutorial and says I'm level 1!

    I don't have in-game support access because it shows I'm level 1! Not sure what to do.

    Haaaaylp!

    Thanks!

    Hi and welcome!
    I am sorry this happened, please follow the steps in this guide to get back into your account.
    https://startrektimelines.zendesk.com/hc/en-us/articles/227028527-My-game-was-reset-What-should-I-do-
  • Was captain level 55, after upgrade, level 3....all crew and slots and equipment and ships are gone. Captain name=Will the Worf survive. Any help?
  • ~peregrine~~peregrine~ ✭✭✭✭✭
    Was captain level 55, after upgrade, level 3....all crew and slots and equipment and ships are gone. Captain name=Will the Worf survive. Any help?

    You are still showing as captain level 55, as of ~26 hours ago:

    lrjyldkb4dq8.png

    I suggest you file a ticket with CS through the app, then reply to the auto-response email with screenshots of before & after. Good luck! 🖖
    "In the short run, the game defines the players. But in the long run, it's us players who define the game." -- Nicky Case, The Evolution of Trust
  • i need help my game restarted or something. I exited the game with my vip 5 account, when i logged in again the game stared over. i have my reciets of my payments if it helps.
  • i need help my game restarted or something. I exited the game with my vip 5 account, when i logged in again the game stared over. i have my reciets of my payments if it helps.

    Hello and welcome!
    I am sorry this happened to you.
    Have you contacted Support yet?

    If your account was registered with either an email address/password or with your FB profile it will be easy to log back in. I would recommend to remove the app and install it again though.

    If you are unsure about the registration of your account, our Support will locate it for you and your purchase history receipts will be very helpful.
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