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  • KafitrarKafitrar ✭✭
    Hi,
    Timelines started crashing to the iOS desktop when it hits "Activating combadge" both on WiFi and cellular. It's on an iPhone 12 Pro with iOS 14.4. It was working earlier today. Restarting my phone didn't help either.
  • KafitrarKafitrar ✭✭
    Kafitrar wrote: »
    Hi,
    Timelines started crashing to the iOS desktop when it hits "Activating combadge" both on WiFi and cellular. It's on an iPhone 12 Pro with iOS 14.4. It was working earlier today. Restarting my phone didn't help either.
    I deleted and reloaded the app. I still can’t get past the splash screen.
  • ShanShan admin
    Kafitrar wrote: »
    Kafitrar wrote: »
    Hi,
    Timelines started crashing to the iOS desktop when it hits "Activating combadge" both on WiFi and cellular. It's on an iPhone 12 Pro with iOS 14.4. It was working earlier today. Restarting my phone didn't help either.
    I deleted and reloaded the app. I still can’t get past the splash screen.

    Did anything else happen maybe, a phone update?
    In any case, please submit a ticket via http://sttsupport.tiltingpoint.com, thank you!
  • KafitrarKafitrar ✭✭
    Hi Shan. It was working during the day then later that night it started crashing. A new version of iOS came out yesterday. I installed it, but Timelines still crashes. I submitted a report earlier today. Thanks.
    Shan wrote: »
    Kafitrar wrote: »
    Kafitrar wrote: »
    Hi,
    Timelines started crashing to the iOS desktop when it hits "Activating combadge" both on WiFi and cellular. It's on an iPhone 12 Pro with iOS 14.4. It was working earlier today. Restarting my phone didn't help either.
    I deleted and reloaded the app. I still can’t get past the splash screen.

    Did anything else happen maybe, a phone update?
    In any case, please submit a ticket via [link removed], thank you!

  • Since i can't play on my phone, I tried linking the Facebook version to my account, but there's no option to do so. I'm at level 5, but there is no account management option in the Settings like this page (https://startrektimelines.zendesk.com/hc/en-us/articles/216746497-How-do-I-play-Star-Trek-Timelines-on-multiple-devices-or-Facebook-) says.
  • ShanShan admin
    Kafitrar wrote: »
    Since i can't play on my phone, I tried linking the Facebook version to my account, but there's no option to do so. I'm at level 5, but there is no account management option in the Settings like this page (https://startrektimelines.zendesk.com/hc/en-us/articles/216746497-How-do-I-play-Star-Trek-Timelines-on-multiple-devices-or-Facebook-) says.

    Please contact our Support Team so they may look into it with you.
    Provide both DBID numbers and they should be able to sort this out for you. Thank you!
  • Hi, the game is shutting down when I go to look at the crew and scroll down to the 7th row. If I stay above the 7th row it's fine and everything else is working fine. This started after I immo'd Gladiator Spock (possibly coincidence?). Am playing on desktop using Windows 10.
  • Prime Lorca [10FH]Prime Lorca [10FH] ✭✭✭✭✭
    edited April 11
    Sims wrote: »
    Hi, the game is shutting down when I go to look at the crew and scroll down to the 7th row. If I stay above the 7th row it's fine and everything else is working fine. This started after I immo'd Gladiator Spock (possibly coincidence?). Am playing on desktop using Windows 10.

    That seems very odd. I would try restarting your PC. If that doesn't work, then I would submit a help desk ticket to get your issue logged. Include in the ticket any troubleshooting steps you've tried.
    Forum recruiter for [10F], +FH+, and [10FA]
    Ten Forward Loungers - Give Your Best, Get Our Best!
    Chat with us on Discord: https://discord.gg/hg8ZRyn
  • Have tried the shut down/restart/kick method so it's send a ticket time. Thanks
  • Can someone read this and return my 14hr crashed voyage please?
  • ShanShan admin
    Sims wrote: »
    Can someone read this and return my 14hr crashed voyage please?

    Please submit a ticket for this and Support will sort it out for you.
    I am sorry it happened!
  • I did about 16hrs before posting here but thanks anyway.









  • Prime Lorca [10FH]Prime Lorca [10FH] ✭✭✭✭✭
    Sims wrote: »
    I did about 16hrs before posting here but thanks anyway.









    If you post the ticket number, then @Shan may be able to help you follow up if the issue has not been resolved yet.
    Forum recruiter for [10F], +FH+, and [10FA]
    Ten Forward Loungers - Give Your Best, Get Our Best!
    Chat with us on Discord: https://discord.gg/hg8ZRyn
  • SimsSims
    Stuck voyage once more at 14hrs with a response/return time of over 16hrs. Once again I can't complete daily stuff for my fleet :(
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