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A surprise at the end of a 3 day voyage

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After all the dilemmas have occurred, it seems the voyage cannot continue. I can't revive it with dilithium or a voyage revival token. When contacting support, I get the same canned response about the outage a few days ago and no help is offered. Keep contacting support and the message gets merged into the "closed" case. Now I'm missing my daily missions because I cant do a dilemma and I am not receiving all my daily my campaign awards as a result. The only option seems to be to abandon the voyage. 3 days, thousands of dilithium, and support won't help me. Sitting on 20 4*s, 5346 chronitons, and 271 4* replicator rations, with the only option I have left seeming to be to abandon the voyage. An excellent surprise for taking my voyage to the other side of the galaxy.

Comments

  • Bylo BandBylo Band ✭✭✭✭✭
    If you have already reached out to CS, my advice would be to PM Shan directly and state your case.
  • Ask for escalation. The CS representatives can up it to their supervisors.
  • DScottHewittDScottHewitt ✭✭✭✭✭
    ByloBand wrote: »
    If you have already reached out to CS, my advice would be to PM Shan directly and state your case.

    This

    Ask for escalation. The CS representatives can up it to their supervisors.

    And also this.
    Wonder Woman 84 has a mid-credits scene!!!!!
  • I also agree with ByloBand and Firewall's suggestions. There must be a way to fix this at least partially, even if should be that someone from CS adds the chrons, crew and replicator rations to your account. Don't give up on it yet :(
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