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Can't log in

This discussion was created from comments split from: Outage 04/06.


  • Same procedure as last year?
  • ShanShan admin
    Please do not reopen old threads.
    I am sorry you are experiencing issues accessing the game.
    It seems to affect people in Europe at this time.
    It is not on our end but I do not have more information :(
  • UluruUluru ✭✭✭
    Same here in Germany both on WiFi and mobile Data
  • Haere LinteseregHaere Lintesereg ✭✭✭✭
    edited March 27
    Same here in Spain, and like Uluru, both WiFi and modile data.

    EDIT: I can log in now.
  • Same on my side(Germany too) . Login via steam not working. On phone only via mobile but not wifi/WLAN.

    I know there's nothing you can do but just wanted it to be known.
  • ShanShan admin
    I hope it will resolved soon but with many people using internet more, and more often, at all hours - there will be internet quality degradation :/
  • Try running it through a VPN and picking a different country, thats what I did when the outage happened last year.
  • UluruUluru ✭✭✭
    Since hours I can't login
  • ShanShan admin
    Still no issue on our end. As I said last week, internet traffic will likely see degradation in the upcoming weeks.
  • Here in Germany I can't login for the last four hours...
  • edited March 31
    Same I been having major issues for at least a week already

    Lucky enough to be able to get on here for first time in what must be the 50th try today....
  • mejoyhmejoyh ✭✭✭✭
    Been trying to log in but just keep getting stuck on the 'Activating Combadge' screen. Anyone else have the same problem?
  • ImoklesImokles ✭✭
    Yes, I've been unable to login from Germany for the better part of the day for more than a week now.
    It usually works early morning. For the rest of the day I need to switch to VPN to get in. It's a major annoyance.
  • /SSR/ Tichy/SSR/ Tichy ✭✭✭
    Same here from Germany. If anyone is unsure how to use a VPN, Hotspot Shield is easy to use, you turn it on when you want to play the game and turn it off when you don't - free with 500MB/day.
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