Resolved: Couldn’t open game on iOS before event but could after

(HGH)Apollo · September 2020

Was working fine yesterday but today the app will not go past the loading page. It just stays on the “communicating with starfleet” page. I tried deleting the app and reinstalling it but it is still doing it.

Sovinox · September 2020

Yes, same issue here. IOS.

Prime Lorca [10FH] · September 2020

@Banjo1012 reported the same issue on iOS and has no other platform to use the app. He also can't get on the forum himself.

(HGH)Apollo · September 2020

It is working now for me on iOS after the event started. Since I had uninstalled and reinstalled I had to go through the tutorial then login to my existing game.

Prime Lorca [10FH] · September 2020

Banjo reported that he was also able to get in shortly after the event started.

(HGH)Apollo · September 2020

Then the problem seems to be resolved.

Resolved: Couldn’t open game on iOS before event but could after

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