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My WRTP proto-flounce - others welcome

OomoxOomox ✭✭✭
Greetings Captains

Once upon a time, I was a member of a cantankerous and tempestuous discussion forum where members who, when heartily disenchanted with the forum, or its policies, or its other members, whatever was killing their joy with the forum, or life in general, were encouraged to open a thread allowing them to thoroughly vent their spleens before heading off into cyber-oblivion. This was called a ‘flounce’ thread.

Right across this planet, 2020 has been an awful year, and IMO WRTP have contributed fulsomely to this awfulness with their treatment of the occasionally paying public. The offer wall and IronSource issues have not magically gone away, nor is the treatment of players legitimate concerns during that debacle forgotten. The haemorrhage of experienced long time players continues unchecked, such is their level of boredom with what this game has been allowed to become, and their disenfranchisement with Star Trek Timelines experience, which in turn blithely ignores their experience and loyalty since the early days. More recently, the cack-handed appearance of the much heralded “event hub”, mysteriously manifesting ahead of schedule (obviously Q playing with the time -space continuum again) which does exactly diddly-squat to improve gaming experience or game functionality, while genuine player concerns remain ignored or vaguely alluded to as ‘in development’ and then passed over.

And now coinciding with the latest event “First Doctrines”, the ‘offer’ of 10 citations (4 5*, 3 4*, 2 3* and 1 2*) issued forth Thursday last (20201015) for a local cost of €109.99! This is pure contempt – extravagant, eye watering costs for an utterly trivial and derisory return! Is there an assumption somewhere in WRTP that all players who occasionally pay have fallen from the apex of the stupid tree and smacked each branch of same tree exactly once with their heads and credit cards on their descent to finally smack the Earth again on their arrival, and will buy such dross unquestioningly?

Altogether, I put it to you that this amounts to an abominable treatment of the players – simultaneously attempting a mugging of them while contemptuously spitting them in the eye.

Someone in WRTP needs to wake up very soon and take a thorough and long hard look at customer experience and current functionality. Stop waving your arms about, waxing lyrical waffle about planned new features, and deal with the actual issues – lack of player engagement, abominable game chat and DM/PM facilities, boredom with outright formulaic sleep inducing events, events where every two bit extra in a one off episode now becomes a 5* character reward (Solok as a 5* - really? Why?), used once and never seen of or heard from again, lack of new conflicts/missions, to name a very few. From this perspective, WRTP are engaged in self-congratulatory wallpapering over profoundly serious structural fissures in the very foundations of their product, and they’re patting themselves on the back over the new colour scheme the unsolicited wallpaper over the cracks introduces while the whole edifice splits a few further metres apart and simultaneously sinks further into narcolepsy.

This thread is my proto-flounce.

I assume there will be a Christmas event later this year and an honour sale following this event. WRTP are on notice that they have the intervening time to attempt something concrete that genuinely engages the community and attempts to grow the game in step with that community and make amends. If not, then certainly I and my credit card are out, and I will not be the last one to go. The only reason now I remain now at all are my very excellent squad mates, a wonderful engaged fleet admiral, and the prospect of the end of year Christmas event and honour sale to help put 2020 out of its misery and firmly in the past.

I encourage other similarly motivated occasionally paying captains, or free to plays genuinely concerned about this community and game, who may also find themselves in proto-flounce mode, to add their voices and issues to this thread. I implore WRTP to both listen and act.

Thanks for reading, support if you have any to lend, and LLAP,

Oomox.
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Comments

  • It can be said louder but not clearer 👏👏👏
  • (HGH)Apollo(HGH)Apollo ✭✭✭✭✭
    Banjo1012 wrote: »
    It is pretty lame that it takes them like 6 months to tie their shoes. Then it actually takes 9 months. In the year that it really does happen we are yawning to stay awake. There was supposed to be a mini event this summer, then it became late fall. But that’s ok cuz we got the chroniton cap tweaked. That was way more important.

    I have a feeling the pandemic slowed down many things they wanted to do as a company.
  • JeanLucKirkJeanLucKirk ✭✭✭✭✭
    I have a feeling the pandemic slowed down many things they wanted to do as a company.

    For sure. But the color of the hub button and the lettering on it is a matter of seconds. It does not fit the other elements on screen in any kind of way, looks like a foreigner in space. That more complex things take time, fine. But ruining such a little thing even?

  • (HGH)Apollo(HGH)Apollo ✭✭✭✭✭
    I like the offer wall. I got about 8,000 dilithium which I turned into crew slots during the crew slot sale. I did it mostly by playing the slot games where you can just set them to auto-spin and let them run till you hit the lvl that pays out. Some easier than others. If one isn’t good you just move on to the next. Not everyone has to do the offer wall but for those that want to it is good they are given the option.
  • shadow8803shadow8803 ✭✭✭
    edited October 20
    (Post Deleted)
  • OomoxOomox ✭✭✭
    omg THIS was the best post of the year! He said exactly what most of us were thinking but unsure if we should say it. Just like the time DB had their spokewoman (I forget her name now, she has been missing for a couple of years) give us updates every few months on upcoming things the game was working on....like for example Fleet Leaderboards, or more missions, or fixing some if the issues with the game, etc. - which has still not come to pass. And instead we get an event hub that takes more time to get our information. Anyway....

    Well said and thank you for your post.
    Oomox wrote: »
    Greetings Captains


    Oomox.

    Thanks for your support Princess Trista.

    It is sad to see so much that was promised remaining undelivered, and over a long interval of time. What is perhaps equally sad, is that we've become accepting of this treatment as customers of this experience.

    Hopefully our collective effort here will have soon have some positive yield and improve player and customer experience.

    LLAP

    Oomox
  • OomoxOomox ✭✭✭
    KopaceticK wrote: »
    The problem I see with this analogy is this is not a typical game. This is a fan based game, based on arguably the best and longest lived cultural phenomenon and franchise in Star Trek. The vast, vast majority are here because of their love if the same. We stay because we want it to be great, and it could be.

    But apathy is building in our fleet. It is a slow burn, but it is there, and it is painful. We've lost long time 3+ year players who have waited a long time for something new. We stay together because we're fleetmates, we enjoy the company and joint share of the game.

    We simply want to be heard, we want hope that there are real game play improvements, new game content, and something to be excited about again. The mini event? A new weekend event? A distress call? Episode? Some hope? Can we at least have a dev update or a timeline? We worked 3 years building our crews, our fleet, our starbase and I'm watching it slowly erode before my eyes.

    I'm still hopeful with new ST shows coming online and trying to be positive. I'm just trying to give a real life pulse. I don't WANT to quit, I want this game to be as great as ST. Make it so..
    I still enjoy this game a lot, depite some things i am not happy with.

    If i ever don t enjoy this game anymore, i just delete the app and move on.
    No need for me to spread extra negativity. 🤗

    This post! This is our hope and our motivation.

  • OomoxOomox ✭✭✭
    shadow8803 wrote: »
    I’ve only been playing since 7/2019, but a year is a year. My take is this... when I first read the OP’s comment, I was taken aback. I really like this game. It’s a Star Trek casino, but it’s supposed to be FUN.

    Then I remember the money I’ve spent, which I’ll be honest is more than I’d like to admit. I don’t want to see this game go offline, but the OP has some good points. The only offers I ever even sniff at now are the 3k/3k/15 pack ones that come along on occasion. Those are the only ones worth the money, IMO. I used to get excited about the offers for a 5* crew for $9.99, but now I cannot justify even considering them. My crew slots are filled with glorious 1/5* crew that I hesitate to airlock, but also can’t get excited to keep. Which, all considered, made the recent citation offer indeed seem like, “really? ....” If it had been priced at $24.99, MAYBE even $49.99, I would’ve given a second look, but at $99.99 it is an absolute no.

    And I’m glad the Christmas/Convergence specials were brought up. Let’s remember that since we enjoyed those specials last year, STT has changed hands, and there is no real guarantee we’ll be seeing them again. I loved them, and obviously I’m not alone, so let’s hope we can look forward to them again. They really helped those who wished to ease the rampant 1/5* crew issue many still have.

    But more to the point, if I’m feeling the fatigue after only one year, I can only imagine the fatigue some of the players that have been here since 2016 must feel. Some parts of the game are good, but innovation is needed. Maybe the Event Tab is a test for further additions, and I truly hope that’s the case.

    What ever happened to the mini events long suspected? With M-W being rather dull days, why not use mini events to spread some love consisting of aging and not readily available 5* crew rewards? Many others have suggested even more basic things to help liven the game a bit. Heck, I’d even be excited about new single player missions (need help writing them WRTP? Let me know, I have ideas lol).

    I really want to see the game keep moving forward. ST seems to be expanding at a rapid pace, and this game has an opportunity to take advantage of it. But the game needs innovation and a renewal of sorts.

    (P.S. I’m sort of ashamed to admit that the above is about as flouncy as I can get lol, but I also mean what I said.)

    Excellent points and very well made. Thank you.

    I sincerely hope that this excellent post from a more recent player, alongside those of longer term players, is giving WRTP further food for thought.
  • Oohh. They’re on notice?! This is serious.
  • omg THIS was the best post of the year! He said exactly what most of us were thinking but unsure if we should say it. Just like the time DB had their spokewoman (I forget her name now, she has been missing for a couple of years) give us updates every few months on upcoming things the game was working on....like for example Fleet Leaderboards, or more missions, or fixing some if the issues with the game, etc. - which has still not come to pass.

    Erin was her name if I remember correctly.

    Agreed. Best thread I've seen for a while. Shame it will fall on deaf ears as usual.
  • eXo | das411eXo | das411 ✭✭✭✭✭
    Webberoni wrote: »

    My biggest frustration, which definitely could have alleviated much of the blow-back about the event hub, is effective communication with players. Some games are so good at regularly scheduled updates, whether it's something like a portal refresh or the introduction of new missions. Every chance I get to provide feedback, I ask for more regular communication and a shared development roadmap for the next 6-18 months.

    My 4 year anniversary is only a couple months away, but burn-out and apathy are setting in. The game feels more like a chore than a fun escape these days, and DB/WRTP is terrible at engaging players and creating excitement, especially after so many failures and feedback falling on deaf ears.

    hey remember when DB used to do a live video update EVERY WEEK to show us cool things in the works, and even occasionally give away waffles?
  • Selene 7Selene 7 ✭✭✭
    Count me in as increasingly bored. I find myself wondering what to aim for these days? I don't really need any new crew, I've got plenty for both voyages and events. The last time I was really excited for the game was the TOS mega, but that was a while ago now.

    I wonder how many programmers even work on the game these days? Creating crew and events of existing event types doesn't (or anyway shouldn't) require a programmer.
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