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About today's disciplinary actions - 2021-02-11

The decisions we had to take today are not ones we took lightly.

It was a necessity due to the nature of the exploit, and the severity of its impact on the game. Both also being why we had to handle this differently than previous issues, even if said previous issues may appear similar on the surface.

This pack was announced as being available once per day and displayed a purchase limit of 1. The fact that it was claimable more than once was clearly a bug.

We understand that many players made a few additional claims without understanding there was an exploit, and those people will suffer no repercussions for their actions. However there were also players who exploited the issue to a degree that was not acceptable.


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