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[Fixed]iOS New Event Graphics and crew art not loading after upgrading to latest client.

Zombie Squirrel Zombie Squirrel ✭✭✭✭✭
edited April 8 in Engineering Room
After updating my iOS devices(iphone8+iPad Air2) to the latest client version, the event graphics for the upcoming event „A Pied Piper“ as well as art for the new event crew are gone and not loading. Restarted several times already. Updated the Client after todays server push.

EDIT: Art for Trill Burnham is there though.
EDIT2 Even deleted and reinstalled the app. Still not there. Starting screen says:
„asset bundle not found“.

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Comments

  • Zombie Squirrel Zombie Squirrel ✭✭✭✭✭
    edited April 7
    iOS Users that have their device settings on „Auto Updates“ seem not affected,
    so i really assume it has to do something with updating(manually) AFTER todays server push?

    EDIT

    Just updated on my iPadPro, which had the event screen art and Klingon West art before. Now m after the client update all art is gone. Weird.

    It‘s not my connection as well, I switched to 4G and another carrier and
    the issue remains the same. Art is gone!
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  • Seeing the same behaviour on iPhone on the new client. Another iPhone on the old client is showing the art.
  • Me too, on Samsung S7 Android software v8.0, just updated the app.
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  • This is also happening on the Steam client.
  • SlickSlick ✭✭✭
    I can verify this is also happening on my Samsung Galaxy tablet (an Android device). However, my Kindle Fire is showing the proper graphics.
    🤸
  • ShanShan admin
    Thank you for letting us know!
  • Zombie Squirrel Zombie Squirrel ✭✭✭✭✭
    Slick wrote: »
    I can verify this is also happening on my Samsung Galaxy tablet (an Android device). However, my Kindle Fire is showing the proper graphics.

    No issues on my amzon Fire HD8 as well. All looks smooth there.
    iOS however 🙈🤗
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  • ShanShan admin
    Try again now, please? :)
  • @Shan working now! Thanks! :)
  • Zombie Squirrel Zombie Squirrel ✭✭✭✭✭
    Fixed. Thx Shan and Team 🙂
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