Ad-warps Issues (for mobile only - ads are not available on Facebook, Steam, Amazon)

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  • I seem to have stopped getting adwarps again today.

    Is it still an issue now, iOS or Android?
  • Android 7.0 - 3 weeks without any add, on 2 phone, only in this game.
  • Puknuti wrote: »
    Android 7.0 - 3 weeks without any add, on 2 phone, only in this game.

    Which version of the game are you on?
    Do you have an Ad Blocker of any kind?
  • On an iPhone ads go smoothly (mostly), Andriod - watched the ads 20 times in a row (no exaggeration) and never get any credit.
    Overwhelm and devastate, that's the way to get power and to hold it, and I mean to do that. - Colonel Green, who led a genocidal war early in the 21st century
  • Data1001Data1001 ✭✭✭✭✭
    Honda Dream Garage ad now causing problems. It's been the main ad playing for a couple of weeks now, I think, and up until today it played fine.

    Here's the initial screen, where you have to click the play button inside the embedded ad — so far, so good...
    xcnfiooykslv.jpg


    But then the ad finishes, and it doesn't resolve to the final screen that I've seen before (a black or dark grey screen with words something along the lines of "Congratulations! You have earned your reward!" Instead, it's stuck here...
    03pvhmcm3lwc.jpg


    And when I try to "X" close the window, I get this...
    hqu047i837rx.jpg


    I've tried waiting for the 2nd window to resolve itself, I've tried restarting the game, but nada. And it's the only ad I'm able to get right now, alas.


    Could you please continue the petty bickering? I find it most intriguing.
    ~ Data, ST:TNG "Haven"
  • I'm having this exact same issue, it just started happening today. I have an Iphone 8 it's fully updated. This commercial was working just fine a couple of days ago.
  • Ran into problems with Honda of Southern California ads today. Previously they've worked fine. They have a still image with an inset video which needs to be activated. After the video plays (they cycle several different videos in English and Spanish), it used to move to another screen which could be closed for the warp reward. As of today, the video content blanks out after it is played in full, leaving the surrounding ad still image. There's an onscreen button to close the ad, but it brings up the warning that doing so will forfeit the warp reward. Hitting the back button (Android) will get you back to the game and allows the warp to be retried. At this point, you just have to hope to chocolate cronuts that another Honda ad doesn't emerge. I have no screenshots of or other information about these ads as I was not aware of this new requirement whilst navigating this deep fried twinkie.
  • I'm having issues with the casino 777 lamp lady one. If i play the game i get the 10 lamps but the ad doesn't "complete" so i have to abandon.
  • *ST* Donatra*ST* Donatra ✭✭✭✭
    Sometimes there's an ad popping up, asking us to play a game and find ten lamps for an oriental princess. The problem is, after doing so, it asks to "Play The Game". That button is unclickable and if I back out, I lose my reward. There is no timer to discard the ad after 30 seconds or so and still get the reward.
    "Everything about the Jem'Hadar is lethal!" - Eris (ST-DS9 Episode 2x26 "The Jem'Hadar")
  • Sometimes there's an ad popping up, asking us to play a game and find ten lamps for an oriental princess. The problem is, after doing so, it asks to "Play The Game". That button is unclickable and if I back out, I lose my reward. There is no timer to discard the ad after 30 seconds or so and still get the reward.


    That's the same one with the same problem that i had.
  • Shan wrote: »
    Puknuti wrote: »
    Android 7.0 - 3 weeks without any add, on 2 phone, only in this game.

    Which version of the game are you on?
    Do you have an Ad Blocker of any kind?

    Version 4.0.1 ; I don't have any Ad Blocker on the phone. I get adds in other game. In this game just Periodically, like maybe 4 days in the month.
  • Sometimes there's an ad popping up, asking us to play a game and find ten lamps for an oriental princess. The problem is, after doing so, it asks to "Play The Game". That button is unclickable and if I back out, I lose my reward. There is no timer to discard the ad after 30 seconds or so and still get the reward.

    I have the same problem. I made some screenshots:
    tinyurl.com/ydghargx
    tinyurl.com/ycgy33s4
  • *ST* Donatra*ST* Donatra ✭✭✭✭
    edited April 2018
    The problem is still alive and kicking ... and the problem is, the ad comes AGAIN and AGAIN ... no matter how often I click it away trying to get a different one ... it's always this Aladdin Lamp ad popping up and I have to give the adwarp up and try a different time. For the love of the Founders ... please either fix it or kick it out or at least make an algorithm that prevents the same ad from popping up more than once in a certain time frame.
    "Everything about the Jem'Hadar is lethal!" - Eris (ST-DS9 Episode 2x26 "The Jem'Hadar")
  • @Shan bad Ad today...ysyjatmjpbhv.jpg
  • *ST* Donatra*ST* Donatra ✭✭✭✭
    ZEB, that's the one I was just talking about. ^^ I hope it will be erased soon.
    "Everything about the Jem'Hadar is lethal!" - Eris (ST-DS9 Episode 2x26 "The Jem'Hadar")
  • Got this Aladdin slot machine ad today too - can't do anything.
  • *ST* Donatra*ST* Donatra ✭✭✭✭
    This morning I had it twenty-two times in a row ... this is costing me so much time just clicking that Aladdin slot machine ad away praying to get a new different ad! Please do something. :(
    "Everything about the Jem'Hadar is lethal!" - Eris (ST-DS9 Episode 2x26 "The Jem'Hadar")
  • We have contacted the provider for that ad so I hope it will be fixed soon :)
  • Honda was gone for a little bit, but it is back in play today and still bugged.
  • Came here to mention the Alladin slot machine ad as well...it's still in the rotation and still not completable
  • *ST* Donatra*ST* Donatra ✭✭✭✭
    10th of April and I haven't seen the Aladdin ad for over a day ... thank you! :)
    "Everything about the Jem'Hadar is lethal!" - Eris (ST-DS9 Episode 2x26 "The Jem'Hadar")
  • Having problems with the Pepsi ad, there is no way to close it after it plays. Only option is to close the game. When I restart it brings the same ad back on the next ad warp try. Has happened three times in a row at this point.
  • AmphistaffAmphistaff ✭✭✭✭
    Having problems with the Pepsi ad, there is no way to close it after it plays. Only option is to close the game. When I restart it brings the same ad back on the next ad warp try. Has happened three times in a row at this point.

    I just ran into this one as well. It's also really long, more like 45-60 seconds rather than 30. Tapping on the ad makes it replay rather than go away. Third attempt to warp gave me something else that did play correctly.
  • edited April 2018
    Having problems with the Pepsi ad, there is no way to close it after it plays. Only option is to close the game. When I restart it brings the same ad back on the next ad warp try. Has happened three times in a row at this point.

    Same. It locks everything up, and then I have to restart the app and hope for a new commercial next time. EDIT: it is now the only ad that shows up. Sigh.
  • I'm having problems with this long Pepsi ad that won't end. Even if I try to back out it will only allow me to play it over and over and over and over and over....
    Finally had to force close STT and lost ad warp credit.
    zclpbnuu1kuo.png
  • I had to play the long ad all the way through then I could close it, but it was a LONG ad.
  • Had the same issue with the Pepsi one. Before that, I had some kind of an ad open up but just had a black screen with a bright circle in the middle. Did not launch any ad, did not give a reward. The last time I got an actual adwarp reward was Saturday. So far I estimate 100+ chrons lost so far. It's at the point now that I doubt I'll even bother clicking on ads.
  • I have reported the Pepsi ad issue to the team.
  • Fool me once, shame on you. Fool me twice, shame on me. I just got the Pepsi ad again! LOL
  • The Pepsi ad has locked me out of ad warp since 7:30am PST, I tried force quitting the game (Android tablet) more than a dozen times to get rid of the ad with no success. Log in 4 hours later and the same Pepsi ad keeps loading whenever I try to ad warp. To be clear, my frustration is with Pepsi and not DB on this issue.
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