Performance issues 05/06

(10F) Seven of One · May 6

Several fleet mates are reporting significant issues in game.

Kicked from our fleets, gauntlet isn't working, unranked in arena

Nomad (FADM:Patterns of Force) · May 6

Same here.........

Paladin 27 · May 6

You get this at log in and then everything In game when you click play is broken

guest_1077929859940359 · May 6

NoMethodError (private method `select' called for nil:NilClass):
lib/platform/player_ban_util.rb:90:in `get_ban_status_from_entitlements'
lib/platform/player_ban_util.rb:73:in `get_ban_status'
lib/platform/concerns/player_ban_check.rb:22:in `check_player_ban_status'
app/controllers/application_controller.rb:23:in `block in process_action'
app/controllers/application_controller.rb:22:in `process_action'

Error I just received....

Wizzdome · May 6

I am getting this message... when starting the game it finishes loading but the chat feature comes up blank and loads nothing...

Aldude · May 6

I am also getting the same thing

(10F) Seven of One · May 6

My alt gets this. We've had players thinking we've kicked them 😱

Webberoni · May 6

Ditto.

I can login, but then multiple errors:
- not part of a fleet
- all messages are missing
- all stockpiled assets are missing (ie: premium 10-packs, supply kits, etc..)

Wizzdome · May 6

Paladin 27 wrote: »

You get this at log in and then everything In game when you click play is broken

got same error and right after there was no chat it loaded up blank i thought that error was related... I am guessing this is a server down issue of some sort...

Shan · May 6

I grouped 2 threads into 1, we are experiencing performances issues at this time. Stay tuned.

Shan · May 6

It should be resolved now, please restart and let me know how things stand on your end, thank you!

(10F) Seven of One · May 6

Tf! I'm back in my fleet. Thanks @Shan 🤗

Ebolson · May 6

Works. Thanks Shan for info

Shan · May 6

Yay, thank you for letting me know

Zom[BAD] Squirrel · May 6

Just restarted and now it shows me fleetless?

Ebolson · May 6

Same issues are back

EDIT: Works again

[TFA] Shin's On · May 6

I'm still having issues as well. Most game features are inaccessible/unplayable (fleet, time portal, gauntlet)

Zom[BAD] Squirrel · May 6

Its down again.

HaBlack · May 6

For me it is working But I'm out of fleet

Zom[BAD] Squirrel · May 6

Now its working again. Geez...whats up with ur servers DB?

Zom[BAD] Squirrel · May 6

HaBlack wrote: »

For me it is working But I'm out of fleet

Restart. Worked for me just now.

(HGH)Apollo · May 6

Voyages are changing stats from clicking to start to after start. This happened 12 minutes ago at 2:06 pm pst.

(10F) Seven of One · May 6

Really quick response and resolution 👍 great stuff 😊

Olivia q'Abo · May 6

HaBlack wrote: »

For me it is working But I'm out of fleet

I had to restart 3 times to get back into my fleet.

Zom[BAD] Squirrel · May 6

Someone just reported the game has been rolled back like 15 mins for him?

Shan · May 6

All residual issues should now be resolved.
And no, there was not a roll back.

2 in-game mails were sent out to players who were active in the last 24h:
- 1 with a voyage revival token
- the 2nd one with 125 chronitons

Zom[BAD] Squirrel · May 6

Shan wrote: »

All residual issues should now be resolved.
And no, there was not a roll back.

2 in-game mails were sent out to players who were active in the last 24h:
- 1 with a voyage revival token
- the 2nd one with 125 chronitons

Thx for clarifying. Guess he did some actions during the server tribble time and it showed as done, but wasn t(like sending out shuttles or clearing dailies), so when the game was back live, it seemed to him like a rollback, since shuttle were not out and dailies not cleared.

Performance issues 05/06

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